Refund & Return Policy

Cancellation Policy:

You can cancel or exchange the order to a new item within 24 hours from the moment you placed your order. After that time, the order is locked for processing/producing reason and cannot be cancelled or changed.

This policy also apply with all the changes you want to make with your order including change size, design or shipping address, etc. Please contact us via hi@trendingwallart.com and provide your order number and the modification you would like to make. We’ll confirm once the modification or cancellation has been made.

NOTE: Please keep in mind that purchasing means accepting all the terms mentioned above.

Return Policy:

Because of these items’ nature, unless they arrive damaged or defective, we does not accept return and exchange requests for any reason as our products are customized and printed on demand.

Replacement/Refunds Policy:

Due to human factors and the fact that our products are made-to-order, we do not exchange or refund items unless an item you received has a major problem. This is when the item is:

Significantly different from the description or sample shown to you;
Not what you ordered.
Items are faulty – damaged/broken or soiled upon arrival.
We sent wrong item – size, style, color.
Parcels that is lost in transit or failed to deliver after:

45 business days for US (add more 5 to 7 days due to Holidays, weather condition and the last few weeks of the year)

50-55 business days for other countries such as EU, UK, CA, AU (add more 5 to 7 days due to Holidays, weather condition and the last few weeks of the year)

If the item received falls under above criteria You are eligible for a full refund or replacement. Please contact us at hi@trendingwallart.com within 48 hours after receiving your order, including proof of the received item.

If your claim is approved, we can issue a refund or provide you with a replacement free of charge.

Refunds will be issued to the original form of payment. Depending on the form of payment, you will receive your refund within:

Paypal: 1 business days
Debit/Credit Card: You can see the refund as a credit approximately 5-10 business days later, depending upon the bank.

For any further information, please contact us at hi@trendingwallart.com